Where your MDR coverage ends

A CISO’s guide to the scope of a managed detection and response service. How to find the line at your next review, and how to close what sits outside it without replacing your provider.

Written for CISOs and security operations leaders.

Inside this guide

• The three terms of the transfer that decide most misses: the scope drawn at contract time, the response-time agreement, and the point where a hard investigation comes back to you
• What happened at a large organization that put three of its dozens of business units in scope, and how full trust between them turned the unwatched one into a route into everything else
• Why a response-time agreement measures the queue and not the adversary, and what IBM’s 247-day average says about the clock that matters
• The benchmark you can run at your next review with no new tooling: pull the tickets that closed as routine and read a sample against three markers of lost context
• The question set to work through with your provider across threat intelligence, threat hunting, detection engineering, investigation and remediation, and the evidence to ask for on each
• How to close what sits outside the line without replacing your provider, on the stack you already own

87% less investigation time

99%+ investigation accuracy

2–4 hrs to onboard

Built on the CognitiveSOC™ platform, trusted in production SOCs.

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